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Getting started

9
  • How do I login to the dashboard?
  • How do I create a Shipment?
  • How do I mount my iMSense RTL?
  • How do I turn on my iMSense RTL?
  • How do I assign my iMSense RTL to a shipment?
  • What is an RTL?
  • What does everything on my iMSense RTL display screen mean?
  • How do I turn off my iMSense RTL?
  • What is the iMSense device
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Guides

11
  • How do I login to the dashboard?
  • How do I download reports from the dashboard?
  • How do I search for my RTL iMSense?
  • What is the alarm icon for?
  • How do I see my shipments?
  • Quick Start Guide
  • How do I view my iMSense RTL data in the dashboard?
  • Setting up your Alert Parameters
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Troubleshooting

5
  • How do I get to the dashboard?
  • My iMSense RTL is not connected to my shipment
  • My password isn’t working
  • My iMSense RTL device isn’t showing up on the dashboard
  • My iMSense RTL device wont turn on
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FAQs

43
  • Charging your iMSense RTL
  • Where can I get a calibration certificate for my iMSense RTL?
  • I see a blinking red light on my iMSense RTL
  • What is the QR code on my iMSense RTL used for?
  • What does the barcode mean on my iMSense RTL device?
  • What is the IP Rating of my iMSense RTL?
  • How much internal memory does my iMSense RTL device have?
  • Is my iMSense RTL multiple-use or single-use?
  • What are the dimensions of my iMSense RTL?
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  • What happens if I push the Start button on my iMSense RTL more than once?
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  • Warranty
  • Is my iMSense RTL European Union certified?
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  • Recharging my iMSense RTL
  • Is my iMSense RTL compliant?
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  • What battery is inside my iMSense RTL?
  • Can my iMSense RTL be sent via airfreight?
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  • What happens if my iMSense RTL loses connection?
  • How much does my iMSense RTL weight?
  • Does my iMSense RTL use a sim card?
  • How long is the battery life on my iMSense RTL?
  • Can my iMSense RTL function in extreme cold or hot environments?
  • I see that “powered by Frigga” is on the iMSense RTL label. What is the connection?
  • What is the difference between Recording and Reporting?
  • Where do I find my waybill?
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Getting started

  • How do I login to the dashboard?
  • How do I create a Shipment?
  • How do I mount my iMSense RTL?
  • How do I turn on my iMSense RTL?
  • How do I assign my iMSense RTL to a shipment?
  • What is an RTL?
  • What does everything on my iMSense RTL display screen mean?
  • How do I turn off my iMSense RTL?
  • What is the iMSense device

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    Auckland 2105, New Zealand
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  • About Us
    • Our Vision, Mission and Values
    • Board of Directors
    • Key Management Personnel
    • Global Offices
    • Key Achievements
    • Corporate Governance
  • NZ Customs SES / AEO
  • Products
    • By Type
      • Smart Security Solutions
      • High Security Seals
      • Security Seals
      • Indicative Seals
      • Security Tapes and Labels
      • Tamper-Evident Security Bags
      • Security Boxes
      • Reusable Security Bags
    • By Industry
      • Airline
      • F&B
      • Government
      • Hospitality & Leisure
      • Logistics
      • Oil and Gas
      • Pharmaceutical
      • Retail
      • Utilities
  • Resources
    • General Product Information
      • Product History
        • History of Cable Seals
        • History of Bolt Seals
      • High Manufacturing Standards
      • ISO9001 and ISO14001
      • ISO17712
      • Biodegradable Seals
    • Product Resources
      • Datasheets
      • ISO17712 Certificates
      • Product Application Instructions
      • Product Brochure
  • News
  • Contact Us
    • Contact Us
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